"Let me preface this review by saying I was visiting Dr. Ziegner as a last resort - I am a chronic pain patient in severe pain 24/7. In an attempt to exhaust every possibility and get some relief for my pain, I am trying to visit specialists for help. I visited Dr. Ziegner after being referred by a friend. Obviously Dr. Ziegner's specialty is not chronic pain. After more than an hour wait, I was seen by Dr. Ziegner. She did not show much compassion for my plight because she was too buy typing the answers to her standard set of questions, on the computer, using one or two fingers. The system is designed for efficiency, but someone needs to learn how to type if both Doctor and patient time is to be optimized. I met with the Doctor for perhaps 20 or 30 minutes, an appointment that should have lasted no more than 10. After some time Dr. Ziegner acknowledged that this was not her area of expertise, which was mentioned by me at the beginning of the appointment - I was here as a last resort. The doctor ordered blood tests for specialized, specific diseases/allergies (I assume; I was never informed about which tests were being ordered) and I had the blood work done immediately following my appointment . My problem lies in trying to get a copy of my own blood work. The doctor's staff sent this information to my primary care physician, but (apparently) ignored my requests for my own copy. After asking for it several times, I simply never got an answer or a copy. Only after another request, informing the office that California State Law requires that patients have access to their records, was I able to pick up a copy of my blood work. Dr. Ziegner may be an excellent allergist, but office procedures and policies are extremely inefficient, if not conflicting with California state law. The office is lovely; the staff nice as well. Despite this, the office is slow and inefficient. Kirklyn Barto "
"Dr. Ziegner and her staff are true professionals that care about their patients and it shows! Dr. Z is an old school specialist who makes time to listen to her patients. She has a new school organized, technologically advanced practice I highly recommend her for people of all ages.
Debbie Allen. "
"You and your staff are THE BEST.
I always feel taken care of after I've seen you.
"I love Dr. Z. She's the best
"The music was too loud. But the staff was very kind and the DR is awesome. She made me feel like she cared about what I was saying, first time I have had that in years. "
"Nice staff! "
"Excellent experience. Very pleased with level of discussion and explainations."
"Again, one of the few Doctors that I go to that I feel I'm not just a number. Very happy with the Doctor and service. "
"I had to reschedule my appointment twice and office was accommodating."
"I'm finding out that in the world of Doctors, there are some that listen...and really hear you and relate, and some that just listen.
Dr. Zeigner listens and hears and makes a difference. Very good experiences. "
"Always a great experience with your entire staff"
"Dr. Ziegner is extremely knowledgeable and helpful. I haven't felt better in years. The staff was very accommodating and helpful. I am a fan!"
"Our experience with your office, particularly with Dr. Ziegner, was, as usual, a very positive one. Everyone is very friendly and helpful and Dr. Ziegner is direct and positive...has a wonderful way with her patients."
"Very friendly and thorough."
"Informative. It's the first time in 10 years that I have hope
that I can be helped."
"Great Doctor. Had to wait a long time to see her however she spent a long time with me."
"I am really impressed with the office, the staff and Dr. Ziegner herself. I highly recommend this office. They take the time to answer all questions and explain everything in detail. They are the best!!!!!!!"
"My experience was pleasant as usual. Dr. Ziegner is a very nice and caring doctor. "
"Dr. Ziegner is the best doctor we have ever been to in our entire lives, and continues to be so!"
"As always, my appointment with Dr. Ziegner and her staff was excellent. Prompt, courteous, professional, knowledgeable and caring--everything you want in a doctor. Dr. Ziegner is certainly someone I trust."
"They are a consistently caring and profession office...both staff and the doctor. Genuinely care about their patients. Thank you"
"Slightly rude doctor."
"Very friendly, helpful and understanding!"
"Dr. Ziegner is very thorough and knowledgable. "
"Everyone was friendly and professional. "
"Amazing doctor and staff. Have not experienced a Dr. that takes so much time for his patient.
They really care and are very professional. A++"
"Very professional and attentive."
"Staff was very courteous and professional; would recommend Dr. Ziegner to others"
"My visit at Dr. Ziegner's was fantastic. The staff was extremely friendly and Dr. Ziegner took a lot of time to discuss my health issues with me. I'm grateful that I was referred here."
" Very friendly and informative staff. All procedures were explained."
"My son normally hates doctor's offices (memory of too many shots I guess), but he was having so much fun in the play room that he didn't want to leave! Dr. Ziegner was great. She listened to me and took her time to get all the information that she needed. She was great wtih my son, playing with him while examining him, thus making it easier on him. The whole office, from the nurse to the receiptionists were very kind and sweet. We live far away and got lost on the way to the office so we were 15 minutes late for our appointment, but despite that, the staff and the doctor never rushed us. "
"Dr. Zeigner is one of the most thorough doctors I have seen. She looks at the larger picture, not just at the current symptom. I have complicated medical issues and Dr. Ziegner considers all of my problems and how they may be affected by allergy, immunology, treatment from other specialists. She keeps abreast of everything happening in the medical field. Most importantly, she listens. "
"I have already referred at least 4 people to your office."
"I always feel like I am at home and comfortable at Dr. Z's office. The staff is friendly and helpful, and Dr. Z is the best"
"Great staff; wonderful doctor!"
"Dr. Ziegner is incredible. She is knowledgeable, compassionate and dedicated. The office staff is nice and helpful and creates a great atmosphere. I can't imagine a better environment for me and my family. "
"Dr. Ziegner is great with children and very thorough"
"Everyone is always very friendly and informative. Staff members are all very capable and well trained."
"Dr. Ziegner is very thorough and professional. She takes her time in reviewing your medical history and communicates well with the patient and her staff. Office staff is very friendly, especially Sheri. Had to wait to see the Dr. but well worth the time. "
"Dr. Ziegner and the staff really took the time to listen to all my concerns and answered all my questions.
They were very professional and friendly. I never felt rushed like in other doctor's offices. Thank you so much for being so caring!"
"Dr. Ziegner and her staff listen and utilize all the latest medical technology and treatments available. Dr. Z gives her full attention to your problems and is able to think outside-your-box. It never ceases to amaze me that Dr. Z and her nurses remember past ailments and treatments which I, myself, have blissfully forgotten-- I am grateful they offer a continuity of care lacking elsewhere. My health has improved under her care. "
"We love Dr. Z and her staff. Always so attentive and friendly!"
"I LOVE Dr. Ziegner and her staff!! Everyone there is so kind and calm, and I always walk out of the office feeling much happier and calm. I remember being very nervous that first few times going there. I have had GREAT results with the treatments. (Sorry I don't do facebook or other social media other than e-mail!!!)) Love you all! Pam Frank"
"SUPER...very professional, friendly and thorough !!!"
"I have never been to any doctor's office where the doctor is so thorough and interested in what you have to say. The staff is friendly and very helpful too. Thank you. Keep up the good work."
"we experience very professional visit at your office. thanks a lot. "
"Your office is extremely well run and your staff are very pleasant to deal with."
"very nice staff, the doctor made sure to cover everything with, and I felt very comfortable speaking to her"
"In my experience it is rare to feel like a doctor really cares about you - this was one of those rare experiences! Dr. Ziegner took so much time taking a thorough history and listening to me and coming up with a plan to figure out the puzzle that is my allergies! The staff were amazing and super helpful with insurance questions and making me feel comfortable and welcome!"
"Took my 5 year old son in. Dr. Ziegner was fantastic. She was very thorough, not like some doctors who are in and out then on to the next patient. Dr. Ziegner's office is also "kid-friendly". She has a dedicated room for kids and her staff was welcoming and patient with my son."
"The staff is always a pleasure, as is the Doctor. I'm very happy with the service and their concern for my comfort."
"Everyone was extremely professional. Listened to my questions. The Dr. was very thorough. I felt very comfortable."
"Has consistently been a very good, helpful experience"
"This was the best Dr office visit I have ever experienced. Dr. Ziegler is the first Dr in a long time that spent good, quality time getting to know what my issues were, and evaluating what can be done. I have never been happier with any first time visit!"
"Dr. Ziegner took a very detailed and thorough medical history to investigate all the possible sources the problem. She and her staff are very professional and have a good bedside manner.
"Dr. Ziegner and her staff are always kind, caring, and extremely thorough. They will go out of their way to accommodate you. I would recommend this office to anyone needing an allergist. "
ANSWERED ALL OF MY QUESTIONS"
"I was totally impressed with Dr. Ziegner. She is thorough
Does not rush, really wants to help you feel better."
"Dr. Ziegner and her staff are amazing. Dr. Ziegner is brilliant, thorough, kind, and caring. She took time to explain everything to me and to answer all of my questions. She made me feel comfortable immediately and I am so grateful to have found her!"
"I am very satisfied with my treatment by your staff. Thank you."
"Excellent doctor and staff who goes above and beyond to take care of their patients. Highly recommend."
"Outstanding office with edperienced and friendly people. The entire office takes the time to get to know you and you feel very confortable."
"Dr. Ziegner, Thank you for taking so much time with me 5/14/12 and explaining how acid reflux can work. No other doctor has ever been so thorough. You are the best communicating doctor I have had, along with Dr. Chang. By now, you and Dr Chang have talked, he said, and I know the results of the bronchoscopy—quite surprising to all of us, i think. I do think that you may have discovered something about my stomach, too, but we shall see with the PET-CT scan this week. Thank you for being such a professional and caring doctor. I will have to cancel the allergy tests on June 1 I believe. Carol Witte"
"Darline, Sheri, and Diane are the best!"
"Everyone at this office is so friendly and attentive.
"Very helpful office staff. Great facility. Great doctor."
"Dr. Z is very patient and understanding. She's helped us with our daughter who is severe food and skin allergies."
"Great as usual!"
"Dr. Ziegner and her staff are the friendliest and most professional that I have ever experienced.
Dr. Ziegner is most professional, thorough and precise.
All medical professionals should follow their example "
"Dr. Ziegner was absolutely wonderful. She took an extremely detailed patient history and spent ample time with me. I felt truly taken care of. She truly cares and goes the extra mile for her patients; she is amazing!"
"The dr and her staff were very polite and informative. We're glad to have found her, and are waiting to see how our son's new medicine works out. "
"The staff at Dr. Ziegner's office is always friendly & greets the patients upon arrival. Dr. Ziegner spends as much time as is necessary to fully deal with the patient's issues. Never does one feel rushed."
"Dr.Ziegner is a very competent physician. She took a lot of time to get a thorough medical history and physical exam. Informed me the tests she needed to do in order to come up with an approriate treatment plan. I had a very pleasant visit with her. "
"My son has been with Dr. Ziegner since he was an infant. He is now 7 and his allergies are completely under control. Dr. Ziegner is incredibly thorough and takes her time to explain everything to me. "
" Very thorough help in addressing my problem."
"The staff are very accommodating to my work schedule. I work in Santa Monica/Malibu and it can take over an over to get to an appointment with the traffic here in LA on a good day. Everyone goes above and beyond to assist in getting you a water while you wait or t."
"Dr. came highly recommended and I found her to be interested beyond the usual care, in my health history and current problem."
"Everyone was very friendly and gave instruction and information as the appointment progressed."
"Very great doctor and good staff too"
"I would highly recommend Dr. Ziegner for all asthma, allergy and immunodeficiency diseases and medical issues. She and her staff are genuine, caring and compassionate."
"Dr. Ziegner is a very caring physician. I feel she is my advocate, who deals with my health in a very proactive way and I appreciate it."
"Absolutely I have referred several patients."
"So far, I'm feeling very comfortable at your office. Staff is very helpful, and I feel as though I've made progress with my health issues. I also feel that I'm connecting well with the Dr. "
"Topnotch care! Dr Ziegner is the best physician I've evern seen - extremely knowledgable & caring."
"Always very thorough and complete."
"It was wonderful. This is the best medical experience I've ever had. I love this office and its entire staff. "
"Ziegner is wonderfully thorough, good at communicating confusing concepts, provides lots of written materials as backup. Excellent care by all staff, beautifully-run office. Highly recommend."
"Great doctor and staff. Highly recommend."
"I was extraordinarily impressed with Dr. Ziegler and her staff. My visit was two hours! Dr. Ziegler is one of the most attentive, thorough physicians I have ever met. Her bedside manner is excellent. Her staff is fantastic. I look forward to discovering the cause of my issues and resolving them with this great team."
"great and I have"