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"No Problems!! Everyone seems to enjoy being at work and Dr. Judd Rocks."
"The staff at this office are so personable and don't act at all like you're "just another mouth to clean!" I don't necessary love going to the dentist in general---who does? But they sure make it not just bearable, but enjoyable! "
"The office has an excellent hygienist that kept me comfortable, at ease and informed during the cleaning with recommendations to keep things on track. The dentist is very professional, knowledgeable and even recalled and followed up on events from the prior visit."
"Love Dr Judd and Dawn was awesome too!"
"very nice experience, especially with the TV's in the ceiling. Watching the Today Show was comforting in a way while the technician was working on my teeth. "
"When I called to schedule the appointment, the person that helped me was very friendly and accommodating. The hygienist was very thorough and pleasant, as was the dentist."
"I have been to many dentists in my life time. I felt more informed and cared for here than any other dentist I have been to. Yes, they are a bit more and I mean a bit, NOT MUCH, but I felt like I could trust them in my mouth. I shopped around. Now that my procedure is done, I feel it was worth it!"
"Efficient and pleasant hygenist. Thorough and friendly dentist. Both answered questions. Thank you both! Some hygenists are way too chatty--not today thank heavens. "
"Friendly helpful staff"
"I called in with a severe toothace in the morning. Before noon, I was in the dentist's chair. Dr. Jeff successfully treated my irritated molar. After the novocaine wore off, my mouth felt the best it has felt in many years. Thank you Dr. Heitner!!!"
"The staff at Prairie Dental are always very courteous and thorough. I always feel like I am being given their full attention when I'm there."
"The staff has always been top notch! They answer any questions that I have and do what is right for you as a patient. I really like that you have been completing crowns on the same day. It really makes a difference to the patient. Thank you for your consistent great service and being on the cutting edge of new technology in dentistry. "
"The staff at this office is so caring and helpful!! They know how to care for patients and make sure they are always comfortable. I would recommend to anyone in the area."
"What a fantastic group of people! I drive almost 30 miles for my appointments, because they are the best!"
"Absolutely love Prairie Dental! Have been coming here for 5-6 years and will continue coming here as long as I live in the area. Everyone is friendly, helpful, and easy to talk to."
"I went in for a cleaning and Carla did a great job working around my braces and answering all of my questions. She was very helpful and offered me some tools that will help me maintain my gum health while my braces are still on."
"Best dental experience ever :)"
"I am new and have only been to Prairie Dental once, the experience was beyond my expectations! I felt very happy when I left, they were so pleasant and understanding. If you are looking for a place for your dental needs this is it! Really to good to be true! I am so happy I gave them a try! My smile is yours Prairie Dental Group,
Thank you,
Theresa W. - Ediana, MN"
"Always positive. They do a great job and I'd refer anyone to Prairie Dental without hesitation."
"Always on time and always professional and friendly."
"I live in Houston, and had a tooth emergency in Eden Prairie. I called, and was able to immediately see someone that same day!"
"I always have a great experience when I visit the office."
"Great dental office"
"The friendliest and most painless dentist office I've ever been to. There are TV's in the ceiling and so you can lie back and watch your favorite cable or satellite channel while the work is done. This, and the friendly staff make the time fly by quickly!"
"I've been a patient of Dr. Judd Heitner and Prairie Dental since 1993. That says it all! The doctors and staff are caring, professional, and give you the sense they are truly glad you are there. If you are looking for the BEST in Dental care...choose Prairie Dental. Joleen Benoit"
"I had questions, they listened and came up with possible answers. Very friendly. Very knowledgeable and skillful. State-or-the-art office. I highly recommend this group!"
"excellent"
"Great facility. Wonderful staff."
"I am very satisfied with the service at Prairie Dental Group!"
"Excellent"
"The staff at Prairie Dental Group are very friendly and caring. This is why I keep coming back."
"excellent"
"Dr. Heitner and his staff are professional and kind. My experience at prairie dental has been excellent and would highly recommend them!! "
"Exellent"
"Excellent - I've been seeing Dr. Judd Heitner for 30 years and have received the best dental care possible. The entire staff possess great professional skills. Any office can have nice fixtures but when it is all said and done I want the peace of mind that I'm getting the best care."
"I love Prairie Dental - I have been a patient for 5 years and have a great relationship with the dentist and staff. Everyone is so friendly, I always feel welcome!"
"My visit was positive and pleasant. Thank you."
"really good, as usual"
"Never less than perfect - I wouldn't go anywhere else!"
"positive"
"I am very pleased with my experiance with Prairie Dental."
"Very nice office, plesant staff and the bird feeders were a nice additon to view from the office."
"good people doing a good job."
"As usual, I had a great experience at my appointment today. The wait time was longer than expected, but I understand it was the end of the day."
" MY appt was awesome."
"excellent - A one customer service and professionalism."
"good experience overall; hygenist was thorough but very gentle."
"YOUR FACILITIES AND STAFF ARE BY FAR SUPERIOR TO ANY DENTAL CARE I'VE EVER BEEN TO."
"Everyone was very professional and friendly."
"always good appoinments"
"Excellent"
"I have always had very good experiences with Prairie Dental. The staff is timely, friendly, and knowledgeable. The office is welcoming and comfortable. Thank you!"
"The staff are always so nice. "
"Paige is a great asset to your team. She does a great job and caters to who I am and makes sure I am delighted with my Prairie Dental experience.
She Keeps me coming back and is the reason I recommend your clinic to friends and family
"
"Very timely and efficient! I was able to schedule a follow-up visit for the next day."
"Great customer service and personalized care"
"Excellent experience! They took care of exactly what I needed out of this dentist appointment."
"My appt was great...Liz was my hygienest and was so nice and made me feel comfortable, she even took time to show me a tip on brushing my teeth that will help in the future, and Dr. Fenger is a great doctor and a nice guy!"
"My hygienist, Liz, was very good; she was very gentle and aware of my gagging issue. :o)"
"A pleasant, professional experience, as I've come to expect."
"Excellent dental office. Very satisfied."
"I never like going to the dentist - no matter what comforts are offered. The staff is knowlegdeable amd I feel gets the treatment done in a fair amount of time. My current issues with the practice is the fact that they are a premier provider and what that means for my Delta coveage. If I would have known from the first time I called the office that my insurance may pay at a lower benefit level because of the premier status - I would have looked for another dental practice. Now, after all the time I have put in with your office - I may need to look for another practice. I have found the practice very good with the exception of not being informed about the possibility of the decreased coverage until after, I believe was my third appt, when I was sitting with Christina after an appt, planning the next. If anyone wants to speak to me more in depth about these issues, please do so. Terese Sobtzak"
"Great Job. "
"A-1! Personable, friendly, knowledgeable!"
"it's always a wonderful experience"
"Always EXCELLENT service and friendly staff!"
"As usual the staff took care of my needs. Although I don't like going to the dentist, you always send me off with a smile? Thanks....."
"Excellent staff and very informational on my needs."
"People are great, but your parking has become a problem. I got the last space and a patient who came in after me said there was nowhere to park. This is why I rated Facilities as 2 stars."
"I LOVE Prairie Dental... Sally and Jeff are the best!"
"Very helpful and concerned with their patients."
"Prairie Dental is the best!"
"Great"
"Dr Fenger and assistant were fine for restoration. Appreciated that fact that he mentioned he had time to do my restoration during my cleaning appointment. Good use of time for him and for me. Also, liked knowing the cost of the restoration upfront. Wondered about timing of x-rays and was glad we could go back to a 2-year cycle. Hygienist was okay. No complaints. "
"Although I'm not a huge fan of going to the Dentist, Prairie Dental Group definitely makes it manageable. The staff (Dawn in particular) is excellent at what they do and super friendly!"
"Great experience as always! They were clear with their communication in terms of my dental needs. They also informed me of a future strategy that may shorten the time of my appointments based on my dental health status."
"very good"
"Very kind group of professionals at Prairie Dental."
"I liked that the receptionist relayed a message to me that my hygienist was finishing up a procedure and would be with me shortly. It is nice to know that your presence is recognized and that they didn't forget about you waiting, when it is past your scheduled time. "
"My hygienist was Liz. Since she is new to the office I want to relay my positive experience with her. She was very professional, communicative, friendly, and most importantly for me.........gentle in my mouth. "
"The staff was very knowledgable and helpful. They hygensit took time to explain the proceedure and how I can improve my dental health for future visits. She was very personable and did an excellent job."
"Staff is prompt, friendly, helpful. Always a relaxed and pleasant experience! Waiting Room is comfortable, and has TV and a good assortment of magazines...However, don't plan on spending long in the Waiting Room!"
"Very good experience.....was greeted in a friendly manner and the coordination of care among the staff and doctor was efficient and thorough. Thanks very much !!"
"I drive all the way from Brooklyn Park to go to the dentist. I love the staff and the quality of treatment. I frequently make recommendations to others to visit your office."
"I love Prairie Dental!!!"
"As professional as ever. I have been a patient for over 20 years."
"Great experience as always!"
"The best! Have and will continue to recommend this practice!"
"Friendly & knowledgeable staff, great facility."
" This was the first time I have ever had to wait this long"
"good experience."
"I first came in as an new patient, with an emergency, and was able to get in right away, and schedule follow up visits soon after."
"Very friendly and professional."
"Great appointment. Friendly folks - thanks!"
"considerate and they made my schedule efficient and timely"
"Nice people, thorough, efficient, they listen to you."
"Best most gentle cleaning I have ever had. Great job! Thanks"
"Professional environment, friendly staff and easy to schedule appointment system"
"I have been going here for 30+ years and have no complaints. If any dental issues come up I can always get in."
"I would tell them that I particularly liked the hygienist, Elizabeth. She was excellent. It was a positive experience visiting Prairie Dental."
"A painless trip to the dentist! From catching up on CNBC during my short 5 minute wait to the pleasant and professional staff and excellent dental care, an all around great experience."
"The best dental group that I have ever used. The entire staff is courteous, professional, knowledgeable, friendly and a pleasure to deal with. I have been with them for 2 years now and am lucky to have found them."
"As usual, truly excellent service, patient care and dentistry. "
"Great place to go!"
"The staff is excellent, friendly, and very thorough. They take the time to explain what they are doing and to answer any questions you have. I highly recommend Prairie Dental!"
"The staff is very friendly and take good care of you.
I would recommend Prairie Dental to everyone."
"Great place, tvs on the ceiling."
" Great appointment"
"Dr. Heightner is Amazing!! Just love his work!"
"The Prairie Dental staff is committed to making my experience as painless as possible. They fully explain everything that is going on, work with you to make you as comfortable as possible before, during and after the procedure. "
"The staff is always very kind and gentle. They explain everything very clearly, and are very personable."
"Both the dentist and his hygienist care about me, as the patient, and ask about any concerns I have about my teeth. I've been going here about 20 years and highly recommend Dr. Judd Heitner. The whole staff is great!"
"Prairie Dental is always clean and quick and the staff is pleasant and helpful. I think the most I have ever waited in the waiting room was MAYBE 10 minutes, and once in the back they are dedicated to your comfort and care. "
"Prairie Dental Group is the best dental office I have been to in the twin cities. Extremely friendly, compassionate, knowledgable and professional staff. Their hours work great with my work schedule; can have appointments as late as 6 pm during the work week. "
"I have been going to prairie dental for many satisfied years."
"have been going to Prarie Dental for years...& will continue"
"As always, everything went good & I will be back"
"Highly recommended. We've been going here for years, both adults and now our kids. Love the TVs above the chairs."
"I highly recommend Prairie Dental!"
"Great "
"The staff is so great. They treat you well and address any problems. "
"It is nice to be able to watch anything on tv while you are having your teeth cleaned."
"This facility is state of the art and excellent in providing.options for care and treatment."
"PRAIRIE dENTAL gROUP IS EXCELLENT."
"No issues"
"Great staff, most professional"
"Friendly and very knowledgeable staff."
"This is one of the best clinics I have been to. Friendly and easy to communicate with staff!"
"I have been a patient at Prairie Dental for (app) 20 years and have never considered going anyplace else...I have always been treated with a high level of care and dignity. The entire staff has always been prompt and professional in all of my needs regardiing my dental care. "
"My experience was very positive. The staff are very friendly and made certain my needs were met."
"The assistant who took the mold of my mouth (Blond Bob haircut. At about 1 pm on 2/24) was EXCELLENT. It was a hard experience but she made it the very best that I could expect."
"great, speedy care-conmsiderate of pain situation and emergency care"
"Great expereince. Paige my DH was excellent. She explained everything and did a fantastic job"
"Very professional office.
Each staff person takes time to visit/make sure you're comfortable.
They seem to keep up with the latest technology.
I feel like I have a relationship with Dr. Jeff and others - I'm not just a number on a chart."
"Clean facitility. Very friendly..."
"Great group of people to work with. They care about all aspects of your visit and provide numerous options to solutions for your dental health."
"Great staff, super friendly!"
"All staff are wonderful, experienced and concerned. I have been with them for several years and I have worked with 3 of their dentists for various reasons. All of them showed the same professional qualities you look for in the healthcare of your teeth!"
"This is a wonderful dental practice. Staff is all very friendly, knowledgeable and professional. Everything is well organized and efficient. I felt very comfortable and welcome. Paige is an exceptional hygienist, Dr Heitner is wonderful and has a great bedside manner, the receptionist is very friendly and organized and the insurance lady was very helpful. Thank you! Reyanna"
"I've been a Prairie Dental patient for several years. The dentist I see and his staff are professional and very friendly, providing as good of an experience as going to the dentist can be."
"Great experience"
"Vicki is my hygienist and does an excellent job. "
"Very nice, friendly, knowledgeable staff. Good service."
"Everything went well."
"Everyone who works at Prairie Dental is so genuinely friendly. And relaxed. Which makes a visit there stress-free. I have been going here for several years now, and feel absolutely no angst about my visits. And I feel comfortable asking any kind of question -- out of a need to know as well as pure curiousity.
And I didn't have any cavities this time, so that helps make for a happier review. Ha ha!"
"Everything is done to make one feel as comfortable as possible. Everything is first class. It's also nice having a TV to watch! I have a lot of confidence in my dentist."
"Everyone (receptionist, hygentist and dentist) were really friendly. The hygentist and dentist took the time to answer my questions and explain in easy to understand detail what treatment needs to be completed.
I would highly recommend this dental office to any of my family and friends."
"Great place to go. The staff are wonderful, personable and always make me feel welcome. The quality of care is excellent"
"I would never consider changing my dental team of Amber and Dr. Judd Heitner. I am treated as a very valued client/patient. And I am treated as an adult, and with a warm and caring attitude. Both Amber and Dr. Heitner have a very gentle touch. I couldn't ask for any better treatment than I recieve from them."
"Best dentist office I've been to."
"The staff was very pleasant, and both the hygenist and the doctor were thorough and took their time providing me with excellent dental care."
"I have lived all over the country and had dental work in all those cities. This office is my favorite office I've ever been in. Everyone is always friendly, nice and informative. "
"Have been going to Prairie Dental for years - always professional and take care of me. THX!"
"Everyone is kind and proficient and Jeff Heitner is the best Dentist in the world! "
"Great experience...no pain!"
"Dawn does a great job"
"I was extremly impressed with the staff, services and technology this dental office had. This was by far the best experince I have ever had at the Dentist. They took time to talk to me about all options I had with their office and explained exactly what was going on through the entire appointment. Very happy!"
" Staff is warm and caring...great office!"
"I would not go to any other dentist! They are the best."
"fantastic office!"
"Very professional, would recommend and have recommended to friends and family."
"The staff is always very respectful and keeps me informed of what is going on. I appreciate that"
"Dr. Jeff Moos explained my options and addressed all my concerns."
"I love a bright white smile, and Prairie Dental helps make it happen!"
"The staff here was extremely pleasant and helpful. "
"Positive experience"
"It was great. I have not met an unpleasant or unhelpful member of your staff in the years that I have been visiting your office. This time I particularly appreciated Carla listening to my time constraint concern and doing her best to keep me on schedule. Evertying went well."
"Dr. Moos is an excellent dentist - very caring and skilled. The staff always greets me by name which is very improtant to me."
"Been going to Prairie Dental for years and have always had great service."
"Been with Prairie Dental for MANY years, but before them I bounced from one practice to the next. They are clearly the most professional and personable practice that I've observed."
"today great"
"staff is very nice and helpful"
"Very friendly staff, very comfortable office"
"A very pleasant dental experience with state-of-the-art equipment and competent and friendly staff can be had at Prairie Dental Group. "
"Great staff and great Doctor, thank you all"
"My experience at Prairie Dental is always pleasant, quick and painless. They conduct a thorough examination and cleaning. They discuss any problems or issues to watch and make sure that you are always comfortable."
"Excellent experience! In quick, got a filling replaced and a cavity fixed. Out in no time."
"Friendly staff, very comfortable. They make it as enjoyable as a trip to the dentist can possibly be."
"Great"
"First time I have ever looked forward to going to the dentist, since I have been going to Prairie Dental Group :-)"
"I felt good about the experience. i had a number of things done, and everything went great."
"great"
"You will be feel that your comfort and care are of the utmost importance."
"great place.enjoyable"
"PDG is the best! Great customer service, professional, and very nice people. They feel like family!"
"The staff is courteous and easy to talk to. Since I can watch TV while getting my cleaning, the cleaning feels much more relaxing and seems to go by fast."
"Friendly staff & clean facilities"
"The dentists and support staff are focused on making the experience as positive and comfortable as possible. "
"One of the best dental groups I have ever experienced..
Thanks prairie dental...."
"The workmanship and demeanor of Dr Judd Heitner and the quality of his staff is stellar."
"All of the staff we have met at Prairie Dental are professional and very nice and helpful."
"Welcoming and friendly staff. Professional environment."
"As good as an experience that you could expect at a dentist."
"The whole staff was friendly and made me feel welcome. Judd and the hygienist were both very through. I enjoyed my appointment very much it was nice to connect with everyone again."
"Experience was great. Highly recommend"
"Great experience, Great Staff! Kind and Caring"
"This is a great place to go!! Friendly atmosphere and the staff is great!!!"
"Excellent and professional staff"
"Entirely comfortable, thorough with details and advice and all round delightful!"
"everyone was really friendly. would definately recommend to others!!!"
"everyone was really friendly. "
"I always dreaded going to the Dentist because I hated the lecture that they always gave me and how they made me feel when my teeth didn't pass the test. The staff was great at my first visit. They listened to my history of dental visits, they did a thorough exam and the whole time explained what they were doing, were going to do, and then fully explained the results of the exam and went through all my options including giving me pricing options so that I could choose what would work for me! Great visit and I will definitely be back!!"
"Pleasant, efficient, informal and personal."
"I highly recommend Prairie Dental to all my friends and family!"
"Nobody really enjoys a visit to the dentist.
Prairie Dental staff makes this visit a pleasant experience.
Am proud to be a patient, they take care of the few teeth I have left!"
"People here are very friendly and seem to care about you, your not just profit."
"always great"
"I really appreciated the time the dentist took to explain my bite wing x-ray as well as teeth whitening."
"I loved every part of my appointment. Mr. Heitner was amazing and really took the time to talk to me about my oral health. Your welcome packets were amazing, and every person I talked to was really nice. I would definitely recommend your practice to anyone looking for a dentist."
"Praire Dental always exceeds my expectations. I have been a patient for over 15 years."
"Awesome staff!!! Would reccomend to anyone!!!"
"Great facilities and staff. Good attention to detail."
"This was the best dental experience I've ever had."
"My husband insisted that I try Dr. Judd as he has been a patient for a few years. I did really like the whole office staff and I will definitely return. I've already made my next appointment."
"The staff took the time to tell me my options. They were clearly trying to help me and work with me, not trying to make money off of me. They worked through different options with my insurance and discussed what the best option would be. They also worked hard to get me an appointment during a VERY busy time of year, which I really appreciated!!"
"My visit at Prairie Dental is always pleasant. Everyone is always very nice and efficient."
"Very Friendly staff."
"Anothe great cleaning at PDG."
"Excellent as always. Prairie Dental really has nice people and facilities."
"good"
"good"
"I feel as if there is always one more thing that folks are trying to sell me on. You are effiecient with your time, however, it doesn't come across as caring or being consultive in your approach."
"very professional"
"Great!"
"As always Prairie Dental's waiting area was spotless. But I didn't have time to enjoy it because I went right in to my checkup. There above the chair is a TV with cable and headphones if I want with FULL REMOTE CONTROL ACCESS. But I didn't want to watch TV because the technician (I'm so sorry I forgot her name) was a delight to listen to ( I couldn't carry on much of a conversation) and she was so nice. Then Dr. Fenger came in and shook my hand and made plesant small take and then went to work. I was in and out in 45 minutes. I actually enjoy going to the dentist because it is such a nice experiance.
They even have coffee and cereal bars in the wait room.
Thank-you"
"I'm always telling friend about the great care I receive at Prairie Dental!"
"Katrina did a great job..."
"no"
"The overall expericance at PDental is professional, pleasant and in the interest of the customer."
"I've been going to Prairie Dental for years and have the utmost confidence in both my doctor and the professional staff."
"The dentist is cheerful and helpful."
"I had a completely comfortable teeth cleaning and exam by friendly, competent hygienist and dentist. I've been going to Prairie Dental for over 6 years ad I'm very happy with the care I receive there."
"Great Dentist."
"fine"
"good"
"The staff is always so friendly and attentive. I felt my questions and concerns were all dealt with and now feel confident that everything's OK."
"Always happy with how I am treated at Prairie Dental."
"I worked as a hygienist for many years so I know "both sides" of dentistry. Prairie Dental is amazing! It is the best dental practice I have experienced. They listen, they are gentle, and you even get to watch TV on the ceiling!!! I give them my highest recommendation!"
"You could only hope other business operated in such a professional manner"
"Great Dentists & Staff."
"great"
"Very pleasant experience!"
"It was as pleasant as a dental appointment can be. :-) The technician and dentist were efficient, professional, and friendly."
"Professional, efficent & friends. Thanks Dr Jeffrey Heitner, Paige (special) and Gretchen for all my good feelings I left your offices with and the good feelings (stay all day type) for the day."
"Fabulous office from the first person you meet to the last person you see. Very professional but also personable."
"I have been seeing Dr. Judd for many years and have never had a bad experience. I am the biggest baby when it comes to dental care and finding Dr. Judd has made a world of difference for me. He knows all about my phobia and deals with it wonderfully. I would recommend Dr. Judd and Prairie Dental to anyone!"
"I like my Dentist. Office staff are very friendly. Good communication."
"Great job."
"I have used this Dental Office for several years and have always been very satisfied with the quality of the the dental work. Also, the staff is always very friendly and professional."
"The hygienist, Sally, is wonderful."
"I am a new patient. I've had only 2 appointments so far. This team of professionals has raised the bar for dental care. I am surprised and delighted with how passionate and committed this high functioning group of professionals operates. The
interaction and consulting between the multiple people that are working with my Dentist is unlike any I've seen. This is not a one Dentist, one Dental Assistant kind of enviornment. There is clearly a team of experts front desk, back desk and all along the way dilligently collaborating to provide red carpet care."
"Very nice folks at Prairie Dental. I am afraid of the dentist but Prairie Dental makes going to the dentist bearable."
"Best dental experience i've had. Thank you and see you in 6 months!"
"Great"
"I truly appreciate the responsiveness at all levels - from scheduling my appointment to my interactions with the hygienist and dentist. Everyone is interested, engaged, listening to my questions and concerns. They clearly value their patients."
"Very good."
"As fun as the dentist can be."
"My family has been going to Prairie Dental for about 25 years - even though we moved out of the neighborhood - and even though the practice is considered "out of network" by our dental insurance - we just can' leave such good care and good people."
"Professional, friendly,excellent work, as always"
"Very personal and positive."
"Enjoyable!"
"My mom is in late stage Alzheimers. The PDG is so wonderful with her. Respecting her dignity all the while communicating with me so we can provider her with the best care and experience to meet her specific needs. Your team is wonderful. Thank you."
"I recently had a tiny set back with a dental procedure. I ofcourse feared the worse, but after a quick revisit to my dentist(s) at Prairie Dental the hiccup was solved swiftly. I like how the staff communicates with me and knows me by name, even only after a couple visits. Its a personal touch that goes a long ways these days."
"Another great check-up experience. The hygienist was friendly and had a very light touch and my dentist was engaged and informative, as always. If you live in the area, why would you use a different dental practice?"
"professionaly run ot fit"
"Great service! I love seeing Amber Dr. Heitner every 6 months."
"Very nice hygenist"
"I came early to my appointment because I came from work. The hygenists moved around their schedules to get me in earlier and I really appreciated it! Very friendly and knowledgable staff."
"Great! Thanks!"
"great experience"
"Very pleased with my visit"
"Great service and very organized staff"
"As great as a trip to the dentist could be."
"I always have a favorable experience at Prairie Dental....they've been wonderful to both my kids and my husband and I over the years."
"Great experience, as always!"
"This was our second visit to this office. The staff was very nice to me and my six year old daughter. They also went out of their way to fit us in the same day as our standard appointment to do my daughter's sealants so we would not have to come back. We appreciated this, as it was already after 6 p.m. and we have a very busy schedule."
"Have been going to Prairie Dental for over 25 years.
Whenever a dental emergency occurred they always made arrangements to treat me the same day."
"It's always a great experience at Prairie Dental, that is why I have been going there for over 20 years!"
"The staff is friendly and very good about finding answers to my questions."
"I really like Prairie Dental, and my family and I will continue to go back."
"Would highly recommend EP Dental."
"I've been going to Prairie Dental for several years and have always been very happy with the staff and services provided."
"Very thorough yet done quickly."
"Everything was very professional and efficient."
"Very kind, rye is staff and dentists. Great with kids."
"very friendly staff, and I really appreciate that they have cleaning appointments after 5 PM so I don't have to miss any work."
"The staff is excellent and very friendly. There's no reason to dread going to the dentist at a place like this!"
"Great office in every way!"
"I have been with the clinic for more than 15 years. It was fun; I had help any time I needed without delays. They take very good care of me that is why I was able to save my tees. Most of the time I see hygienist Amber, we have good patient and specialist relationship. I am always looking forward for next appointment."
"Great."
"I am a new patient having just moved back to Minnesota. I recommend this office highly"
"For a trip to the dentist, it was a great experience."
"Dr. Kazim is very thorough and is interested in the patient. She makes it clear that she has the time you need."
"The hygenist was gentle. Dr. Heitner makes you feel like he is glad to see you and that he has the time you need to talk. We discussed some future plans and I left feeling like i had been heard."
"The Praire Dental Program is a Five Star facility with Five Star staff and a state of the art systems for preventative care, assessmemnts and treatments.
The atmoshpere is friendly, professional and caring.
I recommend this resource to those seeking a quality dental care program."
"Great Experience"
"Both the hygeniests and Dr. Judd are always friendly, treat you like they've known you forever, and are concerned and listen about any concerns you have. That is why my family and I have been going to PDG for over 25 years!"
"The Prairie Dental Group Team is absolutely the best! They have been awesome looking after my oral health for many years...especially Rebecca! They've helped me with my insurance questions and taken a personal interest in my financial arrangements. I highly recommend my friends at Prairie Dental Group."
"Very good"
"Fine"
"The check-in process was smooth and easy."
"The Cerec process is fabulous! I would recommend it to anyone. It's painless, efficient (one visit) and so natural, I don't even know I have it...except that I now have a beautiful-looking tooth!"
"I never have to wait long but I don't think I've EVER been taken at the exact time of my appointment. If you never are going to take me till 10-15 after, then why make my appointment "on the hour"?"
"love this office and the people"
"After the postcard, the email, and the phone call, I missed my appointment. The staff was very understanding, helped me reschedule, and didn't make me feel like a bigger idiot than I was!"
"I've been going to Prairie Dental for over 20 years and will continue for another 20. Dawn has been my hygienist for approx 10 years and is wonderful."
"really great, I have very sensitive teeth and they were really receptive to using things that would help me."
"No complaints. I enjoy being able to watch whatever I want on tv during my appointment(s)."
"Only patient I know is my wife"
"Amber is the best! It was wonderful that Dr. Jeffrey Heitner took the time to fit me in, to fix my chipped tooth. Looks fabulous!"
"Always have a experience with staff and doctors."
"Ask for Dawn if you prefer a gentle teeth cleaning! She is awesome!"
"I've been using Prairie Dental Group for my dental needs over the last 4 years and couldn't be happier. The staff is very experienced, over communicates, and always pleasant."
"I have been going here a number of years. The staff is always friendly & there for you. I have had lot's of differnet work done & it has always been just excellent!! I would highly reccommend this place to anyone."
"Amber is always extraordinary...a great asset to your department."
"Everything was great."
"Excellent. It's still going to the dentist, but it is as good as that can be at your office."
"Good experience"
"We have been going here for 15 years and have never had a bad experience."
"Nice place, good dentists and staff."
"It was good. Dr fenger, did a great job educating me on various things."
"I had some bonding done on my front tooth and Dr. Moos did a great job! He's fast and the results look great!"
"Great!"
"Very smooth, friendly and professional."
"Friendly and helpful."
"good."
"Nurse and doctor did a great job. Thanks!"
"As always an excellent experience. Staff is professional, courteous, and very competent.
I an age where customer service seems to be less important, PDG makes it their top priority. There's a reason I've been coming since 1993... :)
Thanks!"
"This is the best dental experience I have EVER had! My hygienist, Katrina, explained everything to me to make me more comfortable, and she was very friendly. The dentist sat down, made an effort to get to know me, and spent time going over my X-rays with me so that I understood what I was seeing on the TV screen. I have never had an office visit like this before - it makes me less nervous about going to the dentist! "
"It was great. The doctor and staff there are all wonderful."
"Very professional and welcoming staff."
"All staff are wonderful. They also are cheerful. I like my dentist as he takes his time to communicate with me."
"I got a thorough cleaning by my hygenist and review by my dentist."
"Everyone at EP Dental are awesome professionals. Never feel uncomfortable and I know they will do everything to make my experience there a good one."
"great!"
"Very good."
"Friendly, professional, comfortable environment, excellent service. First rate in every way."
"My experience with Dr Heitner and his entire staff has always been very positive. They give me a lot of comfort from their professionalism, knowledge and level of care. "
"Quick, easy and professional"
"Great"
"great as usual "
" Great dentist, hygienists, staff, and facility. Equipment is state of the art and TV's in the ceiling."
"I have been going to this office for about 15 years and have never had a bad experience. All the staff are friendly and experienced."
"This was a very comfortable dental experience as usual. "
"A-1!"
"It was fine...just look at my responses to all your other questions in this survey..."
"Great"
"I love it here!!!"
"It was very good"
"I really like Prairie Dental Group, they got me in right away, and they were very knowledgable. "
"Very good experience. The the entire staff is always pleasant and accomodating."
"Just fine."
"Good"
"Excellent"
"Fantastic - as always! I drive all the way from Lino Lakes to Eden Prairie because I love Prairie Dental!"
"Fantastic! I always receive customer friendly and pain free service. The staff is well informed of my last visit, based off notes well documented, which I appreciate."
"Was as good as it can be when you have a tooth pulled :)"
"fine"
"Overall, good. I was there alot longer then the apt was scheduled for but other then that everything went well. "
"always a pleasure to deal with the staff and dentists, they make me feel very comfortable and they care very much about my dental issues & resolve them quickly. "
"Dr. Judd is fantastic, always makes sure I am comfortable during procedures!"
"Everything was good."
"Excellent -- from receptionist to hygienist to dentist. When you're seen by Dr. Jeffrey Heitner, you know you're getting the best possible care using the best available technology."
"The cleaning was fine as usal, but I had to wait almost a half an hour after I was done for the dentist to come and examine me. I understand things can get busy, but that's a long time to wait for the dentist to finally come and check things out in two minutes."
"Excellent"
"Very pleasant.."
"I love coming to Prairie Dental because everyone is very friendly and professional. Dr. Jeff Heitner is the cat's meow! Smart, efficient, thorough and personal."
"Very good"
"Overall and like always, all went well. I came in for my routine cleaning with my two children. I was taken first for my appointment and one of my two children waited an extra 15 minutes for her appointment. She was in the waiting room and came in to tell me that she hadn't been called. They then immediately got her set-up for her cleaning but that was an unusual situation from past experiences."
"fine"
"Pleasant, professional and thorough."
"Excellent as always"
"Rebecca listens and explains things very well. She does an extremely thorough job, and always takes the time to completely explain all questions. She is the best hygienist that I have every had throughout the years!"
"Perfect"
"Perfect"
"As good as getting a crown can be. Right amount of novacaine, there was no pain during the procedure and the novacaine was wearing off on my way home."
"Wonderful! I really forgot to make appointments the last couple of years! Rebecca was so (!) cool! I made a commitment to make my appt's every 6 months and Rebecca was so Positive, helpful and honestly gentle in this horrible cleaning session. I even have my sister Mary making an appt with you! Thank you so much and see you in January!"
"It was very good!"
"They were accomodating, helpful and seemed to care."
"Easy and thorough, two things a dental experience should be!"
"Great, hygenist did a great job explaining each step with me on what she was doing. "
"Great. I've been going here for years. The staff are very friendly and communicate very well. Facilities are clean and comfortable."
"Very effecient and, as always, I feel as though the dentist is an expert."
"considering I had to have a root canal, not bad!
The doctors and staff are why I continue to drive from Minneapolis to EP. there are a lot of offices much closer to me, but I feel well taken care of at Prairie Dental. "
"Always very good. Have been coming to Prairie Dental for 25 years."
"Very pleasant"
"The dentists here are very knowledgeable and listen to your concerns. I have had good experiences with this facility. "
"Great"
"Great!"
"As pleasant as a trip to the dentist can be"
"Amazing. Growing up I've always hated the dentist because I have terrible teeth. Prairie Dental has made the experience ten times better and now I enjoy going. The place is clean and the staff is very friendly and easy to talk to. They treat you like a person not just a dollar sign. "
"good"
"Awesome. I always feel welcome "
"Excellent! "
"Excellent-staff are very friendly and focused."
"I was surprised to learn my dentist had left and that I was scheduled to see another dentist."
"Good. "
"Great as usual!"
"Everything went as expected"
"Excellent, as always. Professional, clean, and thorough!"
"i had a great eperience"
"excellent"
"Just great, as always! I went from being a person who had such dental fear that I once didn't go to the dentist for FOUR YEARS (!!!) to a person who--yes, really--actually looks forward to my two annual visits to Praire Dental. I have complete confidence in the whole staff, from the front office to the dental chair."
"I can't imagine having dental care anywhere else!"
" My experience was good. I just had to wait in the waiting room for a bit but generally I am in and out of the office within 30-40minutes.. to me that is important!"
"
It was a good experience as usual."
"excellent as always. Page is delightful and competent. Dr Fenger is kind and efficient. And support staff is courteous. So, thank you for good service. It is much appreciated."
"Good
"
"Fine"
"Very good. After moving to a new town and having to start over, I went to a different dentist and did not feel comfortable with their treatment. I sought out Prairie Dental Group after a recommendation for a second opinion. I felt very comfortable with the doctors opinion and chosen to continue my care there at Prairie Dental. Nice staff and I appreciated them letting me know what they were doing. The t.v. helped take the edge off too. "
"Very good. Thanks!"
"Experience was good, everyone tried to make the experience as comfortable as possible for me."
"Very pleasant and professional."
"Katrina was very good!"
"Exceptional. Dr. Heitner and the staff went out of their way to ensure that all of my questions were answered and that I felt comfortable with the treatment I received. "
"awesome staff, awesome service!"
"Very pleasant."
"Great."
"Very good experience"
"I have had Dr. Jeff Heitner as my dentist for 33 years. There has never been a reason to leave and find another. He is a man of integrity and has given me excellent dental care even though I have had a few challenges. My experience has always been rewarding."
"Good!"
"Excellent"
"Excellent! I was late, and came very unprepared. They were gracious and found the information for me. The staff is very friendly!"
"Excellent."
"Pleasurable. Freindly hygenists and personable Dr. who takes the time to explain."
"It was just fine."
"It was a great experience! "
"Excellent, best service ever, staff and Doctors are polite, showed concern, What I appreciated was staff making follow up call for dental work, text & e-mail reminders for appointments. This is one of the the best dental experience I have had."
"I have been seeing Dr Jeff Heitner for many many years. He is always very personable and very careful with how he takes care of my dental needs. He is putting a rush on my care this week so I can feel more comfortable while on vacation. I appreciate that so much! THANK YOU! Everyone at Prairie Dental is very nice and caring!!! THANK YOU!!!"
"good"
"this office and dentist is great. I even had a time when my child left his backpack at the office and the dentist himself volunteered to meet us there after the office had closed to let us in to retrieve it."
"Great!"
"Sally is the GREATEST!!!"
"Great"
"everything went very smoothly"
"Everyone is polite and professional and helpful."