"I had never experienced such wonderful treatment at a dentist office! I'm the kind of person who dreads going to the dentist, or the doctor, but I can tell you now that I won't be missing another dentist appointment! Everyone at Impressions Dentistry is so professional, caring, and they actually listen to you. Since I had waited too long since my last visit to the dentist (4 years or so), they had to do a deep cleaning. I was scared, but they explained the procedure to me with such professionalism, that I was relaxed and did not experience any pain at all afterwards. I highly recommend them! I even fell asleep during my filling (that's how relaxed I was!). I absolutely love everyone at Impressions Dentistry. Pay them a visit, you won't regret, and don't forget to mention I recommended you ;)"
"As always, the experience from start to finish was excellent. Everyone on staff makes the process easy- Katie is great about friendly reminders and customizing the process for scheduling and confirming. Dr. Chen is one of the best health care providers I've ever known, in regard to his attention to detail, asking good questions and listening, and providing sound advice with the wellness of patients as his first and foremost agenda- not profit motive. He's made concerted efforts, with humor and kindness, to cajole my son to brush more and works gently with my daughter, who has difficulty with cleanings, due to high sensitivity. I highly recommend!"
"My experience was wonderful. Not only are they professional, they are also friendly! A recent trend I have found in trying to find a new dentist is that they are always trying to sell you on the most expensive procedures and not very nice about it. Not Dr Chen, he and his staff understood what I needed and gave me the ultimate care in providing it to me. I am very happy to say I have found my new "long term" dentist!"
"Staff there are very nice and patient."
"The staff is very friendly and attentive and my appointments go by quickly."
"Everyone is awesome and I highly recommend them. In fact, I have referred many of my friends and co-workers to them."
"Alyssa is a great hygienist because she is technically competent and more importantly she councils the patient on how to improve their situation."
"I love that this is a small office, but obviously does not cram their appointments together. Staff took time to address my concerns thoroughly. Front desk staff explained processes very clearly and were supremely helpful."
"I love that it's a small office and obviously does not crowd their appointments together. I felt comfortable asking questions and got all the info I wanted. Front office staff was very helpful and clear on what to expect for future appointments. All personnel were very friendly and professional."
"Excellent as always!"
"My name is Clinton Richardson and I have been going to Dr. Chen ever since we moved to Renton. I have been more then pleased with his services. In fact, I have been so pleased, I referred my daughter to him. the office staff and dental assistants are just wonderful, friendly and really take an interest in you, your teeth and
life itself. the entire office staff and Dr. Chen are to be
congratulated. THEY CARE!!!! Thanks so much"
"I'm one of those people with a fear of going to the dentist. I have to say, the staff was very professional and friendly. They really take the time to make sure you feel relaxed and comfortable. This one experience made my fear of going to the dentist much less than before. "
"Dr. Chen and his staff are great. I've been going to them for years now. "
"all pleasant experiences"
"Good, they worked with me very well considering I'm three and this was my second dentist visit.
"Dr. Chen and his staff are absolutely fantastic! I have had bad experiences with dentists in the past since we have lived in different states and countries and I have recommended this place to everyone I know. Children and adults will love the huge saltwater aquarium in the waiting area - it's very soothing and there is a play table for the kids to color, read and draw on. Top notch experience and so close to Newcastle - 5 min from home! They also have the largest "goodie bag" selection of any office I have been in (trial sizes of dental floss, toothbrushes, toothpaste, etc.)"
"Great services and great people!"
"Overall just the best. 5 Stars"
"staff is friendly and very easy to do business with. There is usually no wait and the service is prompt."
"Excellent experience! The staff were very friendly and patient in dealing with little kids. My two boys were not a little afraid of getting their teeth cleaned and checked."
"Very nice. The staff were very friendly and patient in dealing with little kids."
"It was the first time over 3 years since I'd seen a dentist and I was nervous, but all the staff put those fears to rest. I brought my newborn with me and the staff were so gracious and helpful in holding him during my appointment when he got fussy. I was expecting to be taken advantage of given the long time since sitting in a dentist's chair, receiving a long laundry list of cavities and other work to be done--I was surprised at the honesty of the staff. Appointments have been easy to schedule. I was seen the next business day after calling. I couldn't have hoped for a better experience."
"Alyssa is an outstanding hygenist. Thorough, communicative and really helps you improve your dental health."
"Very good experience"
"The experience was good! Dr.Chen does great work."
"Dr. Chen and staff are in the top tier for exceptional services in Dentistry"
"Dr Chen and Staff have always been friendly, competent, producing excellent results."
"Very courtenous; despite my being 15mins late for the appointment-My mouth feels so,so clean!!!!"
"Great honest and high quality service. Kind and patient staff. Convenient location and great pricing."
"Everything was perfect. "
"I have been a patient with Dr. Chen for years now and would not go to another dentist. I love the staff and believe the work being done there is excellent!"
"I like that Dr. Chen does the cleaning. "
"I had a great experience. Everyone is very friendly. Definitely exceeded my expectations. I'm very happy with their work. "
"Very nice visit "
"Everyone was great. They gave me excellent care and explained preventative measures."
"Very friendly staff, efficient. Dr. is great and very welcoming. Good service and have told many people regarding coming to Dr. Chen. "
"Thank You!! DeVae was very scared to have his tooth pulled. You calmed his nerves and got the tooth out fast. He was very impressed with Dr Chen!! Thank you for all your help to get him thru this visit."
"Good and dedicated dentist and staff."
"Exceptional new hygenist (Alyissa)"
"Very efficient, very friendly and very knowlegeable staff."
"The office was very clean and inviting from the moment I walked through the front door. I liked that I was able to get a full and detailed cleaning on my first appointment. I was lucky and had a clean bill of health. I feel the Doctor was a good listner with a sense of humor and if I did need work we would have been able to discuss my options and work together for the solutions. "
"Excellent, as always."
"It's always so quiet in this office- it's nice! I never have to wait to see the Dentist & I like that he doesn't ask me a bunch of questions while he's working on me. They never try to sell or give me anything I don't need & he hasn't pushed for me to get my wisdom teeth out like previous Dentist's have. Very to the point guy."
"the eastern european hygenist needs to introduce herself and create a little rapport before she starts launching in evaluating gum health"
"I've been a patient here for a few years and will continue to be a patient as the staff are very friendly and professional."
"great dentist and staff - efficient and thorough"
"I always enjoy going in for my visits. Everyone is always friendly and upbeat."
"Great staff. Dr. Chen took the time to explain everything to me and was very kind. Thank you. "
"I never have any problem with them. They are very good and very professional."
"Quick, efficient, friendly and professional! I would definitely recommend this office to friends."
"Colleen did a great job cleaning my teeth"
"Dr. Chen is honest and fair. If my mouth was a car, I would trust him under the hood and to not upsell me any services I didn't need."
"Good location. Nice friendly dentist. He made me feel very comfortable."
"The staff was friendly and helpful. I had a great first visit. The text appt reminders are super. "
"I really like Dr. Chen and his staff. I don't like going to the Dentist but I really like Dr. Chen and his staff"
"I have been so pleased with not only Dr. Chen but the staff as well. They are very thoughtful and professional. I will continue to be a patient at Impressions Dentistry!"
"I love Dr. Chen & Katie as well as the rest of the staff! I have been going to this office for 5 years now and highly recommend them to all of my friends. They are freindly and great!"
"Am perfectly happy with the services of Dr. Chen and everyone else at his office."
"Very nice staff, high tech equipment, very professional and friendly. Answered all of my questions. I wouldn't want to go to anyone else."
"Quick, thorough, and professional."
Dr. Chen is very through.
"Very good Dentist and friendly staff"
"Amazing staff, fantastic service, just all-around excellent experience. And of course, top notch dental care - very happy to be a patient at Impressions Dentistry."
"great experience!! Wonderful service!"
"This is the best dental practice around!!!
Clean facility, friendly staff, and great dental work.
The office has a calming atmosphere, which you won't find in most dental offices. Recommend to friends and family!
"The office is very comfortable with the fish tank and you feel very much at ease because the staff is so friendly."
"It was very good experience!"
"My questions were all answered and my teeth were squeaky clean by the time I left the office. I am thrilled at the dedication of this dentist and his staff."
"Great office & staff!"
"It was early in the morning and quiet- a relaxing visit and way to start my day. The staff were friendly and they had great incentives for referring people as well as for new clients."
"First times are always a bit akward, but Katie and Dr's
Chen's assistance were personable and friendly. Dr. Chen was also nice and easy to talk to, although i was a bit apprehensive about the exam and cleaning, etc. he managed to make me feel confortable. The only thing i didn't like was that he's a bit pricey, but i believe one can negotiate in good faith."
"Painless cleaning. Good experience. "
"The staff are always nice and friendly. I'm super ticklish, so it's hard to clean my teeth, but they are very patient and don't get mad about that. I like the sealife touch tank while I'm waiting for my brother and getting to pick out a new toothbrush every time."
"Very pleased with staff experience and the quality of work done by Dr. Chen."
"Easy to get into, no wait time, friendly staff. Dr Chen does very good job."
"Very flexible with scheduling. Friendly staff. Great location."
"I hadn't been in to see a dentist in a while and it was nice to not be chastized for it. They were very nice and professional."
"Dr. Chen and his staff are great. They really take the time to listen and make you visit less stressful for going to a dentist. Dr. Chen is very patient."
"Dr. Chen is a wonderful dentist. Katie and his staff are friendly and well organized. My family and I have been going to Impressions Dentistry for several years now and are very happy to have found a good dentist close to home."
"It was another awesome experience at Impressions Dentistry during my 6 month check-up earlier this month. Dr. Chen is a true professional in his own right. Besides being good at what they do, the staff always takes the time to personally ensure that you are comfortable during each step of your visit, whether it's just a check-up or more extensive dental work. As a 3 year client , I highly recommend this Dental Office."